Privacy
Privacy policy
Short, specific, and written for people rather than lawyers.
Who is responsible
This site is published by Marlborough Play, Redmond, United States. Privacy questions go to hello@marlboroughplay.com. We handle personal information in line with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).
What we collect, and why
| Data | When | Why | Kept |
|---|---|---|---|
| Name, email, optional phone, dates, guests, room, notes, reason for the trip, page you sent it from | When you send a room request | To check availability and reply | As long as needed for the request and any follow-up; deleted on request |
| Your consent choice (mbp_consent, in your browser's local storage) | When you press Accept or Decline | To remember your choice | 6 months |
| Technical logs (IP address, browser, time) | Every visit | Security and delivery by our hosting and network providers | Per those providers' policies |
| Google Tag Manager, Google Ads and analytics cookies | Only after you press Accept | To measure whether our ads lead to room requests | Per Google's settings |
Google Tag Manager and consent
The site includes the advertiser's Google Tag Manager container. Before you choose, Google's consent mode is set to deny advertising storage, ad user data, ad personalisation and analytics storage, so no advertising or analytics cookies are written. Tag Manager itself loads a few seconds after the page or on your first interaction, so the page stays fast. If you press Accept, those categories switch to granted and Google may set cookies to measure visits and conversions such as a room request. If you press Decline, nothing changes and the site works the same. You can change your mind at any time with the Manage cookies link in the footer.
Google Maps
The map on the home page is a drawing until you press the button; only then is Google's map loaded. The Getting there page embeds the Google map directly. Loading a Google map lets Google see your IP address and may set cookies under Google's own privacy policy.
Who else sees the data
- DigitalOcean (hosting, server in Toronto, Canada) and Cloudflare (delivery, security and email routing for hello@marlboroughplay.com).
- The hotel or a booking partner, only the details needed to check your dates and only if you ask us to.
- Google, only for the purposes above and only after consent (maps: when you load one).
- We do not sell personal information.
Your rights
You may ask what we hold about you, ask us to correct it, withdraw consent or ask us to delete it: write to hello@marlboroughplay.com. If you are not satisfied with our answer, you can contact the Office of the Privacy Commissioner of Canada.
Last updated 15 November 2026.