Safety first
Responsible gambling: limits, helplines and self-exclusion
Free, confidential help in Alberta and across Canada, and how self-exclusion works.
The plain message
Casino gambling is entertainment you pay for, like a concert ticket. The house edge is built into every game, so over time the casino wins. Decide in advance what the evening may cost, leave the cards at home, and stop when that amount is gone. Never chase losses, and do not gamble when tired, upset or after drinking. Alberta casinos are for adults 18 and over.
Help in Alberta
| Service | Contact | Notes |
|---|---|---|
| AHS Addiction Helpline | 1-866-332-2322 | 24 hours, toll-free, free of charge |
| GameSense Info Line (AGLC) | 1-833-447-7523 | Talk to a GameSense Advisor |
| GameSense Alberta | gamesenseab.ca | Tools and information |
| AGLC Self-Exclusion | se@aglc.ca · 1-844-468-8034 | Or ask a GameSense Advisor or security at any Alberta casino |
Self-exclusion in Alberta
The AGLC Self-Exclusion Program lets you ban yourself from every casino and racing entertainment centre in Alberta and from PlayAlberta.ca with one agreement. Terms are six months, one year, two years or three years, and the agreement cannot be withdrawn or cancelled before it expires. You cannot exclude yourself from only one casino. Grey Eagle is covered like every other Alberta casino.
Help in other provinces
| Province | Line |
|---|---|
| Ontario | ConnexOntario 1-866-531-2600 · connexontario.ca |
| British Columbia | Gambling Support BC 1-888-795-6111 (24 hours) |
| Quebec | Jeu : aide et référence 1-800-461-0140 |
| Anywhere in Canada | Responsible Gambling Council: tools, self-assessment and links to provincial help |
Warning signs worth taking seriously
- Spending more time or money than you planned, more than once.
- Borrowing, or using money meant for bills.
- Gambling to win back losses.
- Hiding it from people close to you.
- Feeling restless or irritable when trying to cut back.
Where this site stands
We describe a casino because it is part of the resort; we do not encourage gambling, publish promotions or link to gambling sites. If anything on this site reads otherwise, tell us at hello@marlboroughplay.com.